At The Fitness Supply, we strive to provide fast and reliable shipping to all our customers worldwide. Please review the following information to understand our shipping process and delivery timelines:
Order Processing
- Please allow 2-3 business days for order processing. For some high-demand items, processing may take up to 1-3 weeks due to reproduction and restocking.
Delivery Timeline
- Once your order is processed, please allow 10-20 working days to receive your item. Delivery times may vary for countries outside the US, including US states outside the mainland. For some European countries, it may take up to 30 days to receive your item.
Order Tracking
- We will send tracking numbers for your packages to your email address once they are available from our carriers. You can use these tracking numbers to monitor the status and whereabouts of your shipments directly through the courier service.
Shipping Updates
- You will receive an order confirmation email upon placing your order. Additionally, you will receive a dispatch notification email when your order has been shipped. Please ensure to check your spam folder for these emails.
Multiple Packages
- Due to our large inventory and multiple warehouse holdings, orders may arrive individually. However, rest assured that there will be no additional shipping charges for separate packages.
Cancellation Policy
- You can cancel or make changes to your order within 24 hours of placing it. After this time frame, we are unable to accommodate cancellations or modifications to the order.
Contact Us
If you have any questions or concerns regarding shipping or delivery, please don't hesitate to reach out to our customer support team at support@the-fitness-supply.com - We're here to assist you every step of the way.
Thank you for choosing The Fitness Supply. We appreciate your patience and understanding as we work to deliver your fitness essentials to your doorstep.